Accessibility Statement

Last reviewed: April 27, 2026

Good Housing VA, LLC ("Good Housing") is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We treat digital accessibility as part of how we serve the community, not as a feature added at the end.

Conformance Target

This site is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. WCAG 2.2 AA is the conformance target most commonly used in U.S. ADA Title III practice.

Conformance level: Partial. We design and build to WCAG 2.2 AA, but we have not yet completed an external third-party audit. Some third-party content and embedded tools are outside our direct control (see Known Limitations below).

What We've Done

  • Semantic HTML throughout — landmarks (<header>, <nav>, <main>, <footer>), proper heading hierarchy, real <button> elements for interactive controls.
  • Skip-to-content link as the first focusable element on every page.
  • Visible focus indicators on all interactive elements.
  • Color contrast designed to meet 4.5:1 for body text and 3:1 for large text and UI components.
  • Honoring prefers-reduced-motion — animations and transitions are minimized for users who request reduced motion at the OS level.
  • Form labels associated with inputs; required fields announced to assistive technology; error and success messages emitted as live regions.
  • Image alt text on informative images; decorative imagery marked accordingly.

Methodology

We test with a combination of automated tools (axe, Pa11y, Lighthouse) and manual review including keyboard-only navigation and screen-reader walk-through. We re-review on substantive content or template changes.

Assistive Toolbar

This site embeds a user accessibility toolbar that lets visitors adjust font size, contrast, line height, and a dyslexia-friendly typeface. The toolbar is supplemental: the underlying site is designed to be accessible without it. We do not rely on the toolbar for compliance.

Known Limitations

  • Third-party links and embeds. News articles on this site often link to external publications (e.g., Loudoun Now, Inside NoVa). The accessibility of those external sites is outside our control.
  • PDFs and downloadable documents. If we publish a PDF, we aim to provide an accessible HTML alternative or tag the PDF for assistive technology. Older documents may not yet meet that bar.

Reporting an Issue

If you encounter an accessibility barrier on this site, or if you would like content in an alternative format, please contact us through our website. Include the page URL, your assistive technology (if any), and a brief description of the issue.

We aim to respond within 5 business days.

Formal Complaints

If we are unable to resolve an issue to your satisfaction, you may file a complaint with the U.S. Department of Justice under Title III of the Americans with Disabilities Act, or with the appropriate state agency in Virginia.